Here at Alpha Batteries we ensure all of our batteries are manufactured to high standards. You don’t need to register your warranty, we keep your sales record securely and safely and your warranty period is as published per product on our website. We also believe in letting our customers see exactly what is covered in the unlikely event of a failure. Like all electrical items our batteries are guaranteed against premature failure due to manufacturing or material defects only. In the event of such battery failure we are here to help and resolve any unlikely issues as promptly as we can.

For help and advice regarding maintaining your battery please visit our battery maintenance guide.

Car, Commercial & Agricultural

All batteries are to be returned to Alpha Batteries for testing. This is the responsibility of the customer and not Alpha Batteries. We can however provide a collection service at the current couriers rate. Please contact us for a quote.

Leisure

In the event of a warranty claim all batteries are to be returned to Alpha Batteries for testing. This is the responsibility of the customer and not Alpha Batteries. We can however provide a collection service at the current courier’s rate. For batteries up to 135ah capacity, the cost of return and testing is £20. Batteries over 135ah and multiples will require a pallet network return which costs £50. This covers the cost of a third party courier to collect, our testing/repair and the subsequent return. Should your battery be found faulty this cost is reimbursed to you and a replacement sent.

Golf & Mobility

All batteries are to be returned to Alpha Batteries for testing. This is the responsibility of the customer and not Alpha Batteries. We can however provide a collection service at the current couriers rate. Please contact us for a quote.

Industrial

All batteries are to be returned to Alpha Batteries for testing. This is the responsibility of the customer and not Alpha Batteries. We can however provide a collection service at the current couriers rate. Please contact us for a quote.

Did you know that over 90% of warranty claims within the battery industry are due to a fault with the following:

Vehicle malfunction, charger malfunction, negligence and incorrect application. Modern battery manufacturing has moved on significantly and the rate of battery failure due to manufacturing defects has been reduced to around as little as 1.5%.

Provided the right battery is used in the right application, the chances of you having a battery problem will be minimal. All batteries have a finite lifespan which is governed by the conditions under which the battery operates. Batteries caused by sulphation, wear and tear, over charging, under charging and deep cycling are not manufacturing faults and are not covered by the Alpha Batteries guarantee.

For help and advice regarding maintaining your battery please visit our battery maintenance guide.