Here at Alpha Batteries we ensure all of our batteries are manufactured to high standards. We also believe in letting our customers see exactly what is covered in the unlikely event of a failure. Like all electrical items our batteries are guaranteed against premature failure due to manufacturing or material defects only. In the event of such battery failure we are here to help and resolve any unlikely issues as promptly as we can.

For help and advice regarding maintaining your battery please visit our battery maintenance guide.

Car, Commercial & Agricultural

  • Warranty period is as listed in product details and on dated invoice
  • Warranty only eligible if correct battery is fitted to vehicle
  • Warranty covers premature failure due to manufacturing or material defects only
  • Warranty is valid only to the purchaser of the battery and is not transferable
  • Warranty does not cover wear and tear, misuses and negligence either before or during use
  • Warranty does not cover sulphation
  • Warranty does not cover failure as a result of under,over charging or any other alternator problems
  • Warranty does not cover failure if battery is paired with other batteries not from Alpha Batteries in the same setup
  • Warranty does not cover failure resulting from any fluids other than distilled water to maintain non sealed batteries

All batteries are to be returned to Alpha Batteries for testing. This is the responsibility of the customer and not Alpha Batteries. We can however provide a collection service at the current couriers rate. Please contact us for a quote.

Leisure

  • Warranty period is as listed in product details and on dated invoice
  • Warranty covers premature failure due to manufacturing or material defects only
  • Warranty is valid only to the purchaser of the battery and is not transferable
  • Warranty does not cover wear and tear, misuses and negligence either before or during use
  • Warranty does not cover sulphation
  • Warranty does not cover failure as a result of under,over charging or any other charging problems
  • Warranty does not cover loss of capacity over a period of time due to deep cycling over 50% depth of discharge - please see our battery maintenance guide for more information
  • Warranty does not cover failure if battery is paired with other batteries not from Alpha Batteries in the same setup and of the same capacity

All batteries are to be returned to Alpha Batteries for testing. This is the responsibility of the customer and not Alpha Batteries. We can however provide a collection service at the current couriers rate. Please contact us for a quote.

Golf & Mobility

  • Warranty period is as listed in product details and on dated invoice
  • Warranty covers premature failure due to manufacturing or material defects only
  • Warranty is valid only to the purchaser of the battery and is not transferable
  • Warranty does not cover sulphation
  • Warranty does not cover wear and tear, misuses and negligence either before or during use
  • Warranty does not cover failure as a result of under,over charging or any other charging problems
  • Warranty does not cover loss of capacity over a period of time due to poor charging and negligence

All batteries are to be returned to Alpha Batteries for testing. This is the responsibility of the customer and not Alpha Batteries. We can however provide a collection service at the current couriers rate. Please contact us for a quote.

Industrial

  • Warranty period is as listed in product details and on dated invoice
  • Warranty covers premature failure due to manufacturing or material defects only
  • Warranty is valid only to the purchaser of the battery and is not transferable
  • Warranty does not cover sulphation
  • Warranty does not cover wear and tear, misuses and negligence either before or during use
  • Warranty does not cover failure as a result of under,over charging or any other charging problems

All batteries are to be returned to Alpha Batteries for testing. This is the responsibility of the customer and not Alpha Batteries. We can however provide a collection service at the current couriers rate. Please contact us for a quote.

Did you know that over 90% of warranty claims within the battery industry are due to a fault with the following:

Vehicle malfunction, charger malfunction, negligence and incorrect application. Modern battery manufacturing has moved on significantly and the rate of battery failure due to manufacturing defects has been reduced to around as little as 1.5%.

Provided the right battery is used in the right application, the chances of you having a battery problem will be minimal. All batteries have a finite lifespan which is governed by the conditions under which the battery operates. Batteries caused by sulphation, wear and tear, over charging, under charging and deep cycling are not manufacturing faults and are not covered by the Alpha Batteries guarantee.

For help and advice regarding maintaining your battery please visit our battery maintenance guide.