Free Nationwide Next Day Delivery
All orders placed before 3pm will be dispatched the same day for next working day delivery. We do not deliver at weekends or bank holidays however Saturday deliveries can be arranged at a surcharge. All deliveries are carried out by a third party courier not Alpha Batteries. We enjoy a success rate of 96% of orders arriving next working day and whilst we do everything we can to avoid delays, invariably couriers can have delays with factors beyond our control; if and when we become aware of a delay regarding your delivery we will endeavour to inform you as soon as possible.
Batteries are normally a distress purchase, so we know just how important it is to get that battery to you as soon as possible and we'll do everything in our power to make that happen!
Free Nationwide Next Day Delivery Does Not Cover...
Ireland, Isle of Man, Channel Islands, Northern Ireland and Scottish Highlands. Courier boundaries can change for Northern Scotland and delivery times can vary. If you are unsure if free delivery covers your Scottish area please contact us. For European and International deliveries please contact us for a quotation.
Tracking Your Delivery
You can track your delivery through our specialist couriers. Once your parcel has left us it will be scanned for delivery, overnight you should receive an email via the address provided to us when making your order containing a link to tracking information. Should you wish to contact us regarding your delivery please call our dedicated tracking team on 01706 356 356 selecting option 2. We cannot contact couriers directly at weekends however we can send them an email to chase the next working day.
Delivery of Goods
All of our batteries are securely packed to avoid damage but please do not sign for goods if your delivery shows evidence of damage as we will not be able claim on your behalf in such instances. Your parcel can be left in a safe place by the couriers if you leave a signed note instructing them to do so. Please note that we can not be liable for theft if parcels if you provide alternative delivery instructions.
Take care to unpack your battery outside away from carpets and clothing, Alpha batteries can not be responsible for any damage occurred after successful delivery. Your invoice and warranty will be supplied in your parcel please keep these documents for future records. That's it! Your battery is supplied, test, fully charged and ready to fit!
Further Questions Regarding Delivery?
If you have any further questions regarding your delivery please don't hesitate to get in touch.